Dozo Live Privacy Policy

1. Introduction

Welcome to DOZO LIVE! Ready to meet exciting new people from around the world? Lets you video call, live chat, and connect instantly with just one tap! Whether you’re looking for fun conversations, new friendships, or even something more, we bring real-time interactions straight to your screen.

→ Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our application.

2. Information We Collect

We may collect the following information:

a. Personal Information

• Name
• Email address or phone number (if required for sign-up)
• Profile photo

b. Chat Data

• Messages sent and received
• Media shared in chats (photos, videos, audio)

c. Device & Usage Information

• Device type and model
• Operating system
• IP address
• App usage statistics

d. Permissions We Request

3. How We Use Your Information

We use your information for the following purposes:

• To provide, maintain, and improve our Service.
• To personalize your experience and improve the performance of the app.
• To communicate with you, including sending you updates, notifications, and promotional content.
• To process payments, if applicable.
• To ensure the security and integrity of our Service.
• To comply with legal obligations and resolve disputes.

4. How We Share Your Information

We do not sell your personal data. However, We may share your information with third parties under the following circumstances:

Service Providers:

These partners are bound by strict confidentiality and data protection agreements in order to provide the service (e.g., use SMS service providers for account validation; for mapping services; for other point-of-interest services; using our affiliates around the world to help us to deliver Dozo Live! or if we are instructed to by a court, authority or compelled by law. We use these third party services solely to process or store your information for the purposes described in this policy. Any third party (selected by us) with whom we share user data is required to provide the same or equal protection of user data as stated in this policy.

Legal and Regulatory Compliance:

We may disclose your personal information if required to do so by law or when we believe in good faith that such action is necessary to comply with legal obligations, protect our rights, or ensure the safety of users.

Business Transfers:

In the event of a merger, acquisition, or asset sale, your personal information may be transferred to the acquiring entity, and we will notify you of any changes to this Privacy Policy or your information's handling.

Public Sharing (Optional):

You may choose to make some of your personal data publicly available, such as your profile picture or status messages, depending on your settings. We do not share your video or chat content publicly unless you explicitly choose to do so (for example, sharing a video or live stream publicly).

5. Data Retention

We retain your personal information only for as long as is necessary to fulfill the purposes for which it was collected, or to comply with legal, regulatory, or internal policy requirements. The duration for which we store data depends on the type of information and the reason for its collection.

a. General Retention Periods

• Account Information: Retained for the duration of your account’s existence and for a limited period thereafter, in case of reactivation or dispute resolution.
• Chat Messages and Media: Retained based on your usage settings and system requirements. Temporary or auto-deleted messages are purged according to the app’s configuration.
• Usage Logs and Analytics Data: Stored for a limited time to support app maintenance, security, and analytics purposes.

b. Video and Audio Data

• Live Calls: We do not record or store audio or video content from live calls by default.
• Call Recording: If any recording feature is available, it will only be activated with your explicit knowledge and consent. In such cases, you will be notified before the recording begins.
• Recorded Media: If you voluntarily record and save calls or media within the app (if supported), that content is stored either on your device or securely on our servers, depending on the app’s architecture.

c. Deletion Requests

You may request deletion of your personal data at any time by contacting us at [Insert Contact Email]. Upon receiving your request, we will delete your data unless we are required by law or a legitimate business interest to retain certain records.

6. Data Security

We are committed to protecting your personal information and ensuring its confidentiality, integrity, and availability. To achieve this, we implement a range of technical, administrative, and physical security measures designed to safeguard your data from unauthorized access, disclosure, alteration, loss, or misuse.

a. Security Measures We Use

Our security practices include but are not limited to:

• Encryption: Data transmitted between your device and our servers is protected using industry-standard encryption protocols.
• Secure Storage: Personal information is stored on secured servers with access controls and audit logs.
• Access Controls: Only authorized personnel have access to personal data, and access is granted based on roles and responsibilities.
• Regular Monitoring: We perform routine security audits and system monitoring to detect and respond to potential vulnerabilities or threats.

b. User Responsibility

While we take significant steps to protect your information, you also play a critical role in keeping your data secure. We recommend:

• Using strong, unique passwords
• Keeping your login credentials confidential
• Logging out of your account after use on shared devices

c. Limitations

Despite our best efforts, no method of electronic transmission or storage is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee absolute security.

7. Third-Party Links and Services

Our application may include links to third-party websites, services, or integrations that are not operated or controlled by us. These may include, but are not limited to, external websites, embedded content, cloud storage platforms, payment gateways, analytics tools, or social media services.

a. No Control Over Third-Party Practices

Please be aware that once you leave our app or interact with a third-party service through a link or integration:

• Their data collection and processing practices are governed by their own privacy policies, not ours.
• We do not have control over the content, security, or privacy standards of these external services.

b. No Liability

We are not responsible or liable for:

• The privacy, security, or data protection practices of third-party services
• Any damage or loss caused by your use of such third-party sites or services

We strongly recommend that you:

• Carefully read and understand the privacy policies and terms of service of any third-party services before providing them with your personal information.
• Contact them directly if you have questions about how your data is used or stored.

c. Examples of Third-Party Services (if applicable)

Depending on your use of our app, third-party services may include:

• Media hosting or sharing platforms
• Cloud communication tools (e.g., for video or voice calls)
• Customer support systems
• Advertising or analytics services

8. Children's Privacy

Protecting the privacy of children is a priority for us. Our application is not intended for use by individuals under the age of 18, and we do not knowingly collect, use, or disclose personal information from anyone under this age.

a. No Intentional Collection of Children's Data

We do not:

• Intentionally target or market our services to children under 18
• Knowingly collect personal data such as name, contact information, images, or chat content from individuals under 18 years of age

If we discover that we have inadvertently collected personal data from a child under 18 without verified parental consent, we will take immediate steps to:

• Delete the data from our records
• Disable the associated account, if applicable

b. Parental Supervision and Responsibility

If you are a parent or legal guardian and believe that your child under the age of 18 has provided us with personal information, please contact us immediately at support@dozolive.com. We will work with you to:

• Confirm the identity of the child's account
• Remove any associated personal information from our systems
• Take additional measures, if needed, to prevent future collection

c. Compliance with Child Privacy Laws

We comply with applicable child privacy laws and regulations in the jurisdictions where we operate.

9. Your Privacy Rights

Depending on your jurisdiction (such as the European Union, United States, or other applicable regions), you may be entitled to specific rights regarding your personal information. We are committed to enabling you to exercise these rights in a transparent, accessible, and timely manner.

a. Right to Access

You have the right to:

• Request confirmation as to whether we process your personal data.
• Access a copy of the personal information we hold about you, including details about how and why we use it.

b. Right to Correction (Rectification)

You have the right to:

• Request that we correct or update any inaccurate or incomplete personal information.
• Ensure that the data we hold reflects your current and accurate details.

c. Right to Deletion (Right to Be Forgotten)

You may request that we delete your personal data in certain circumstances, such as:

• When the data is no longer necessary for the purpose it was collected
• When you withdraw your consent (if processing was based on consent)
• When processing was unlawful

Note: We may retain certain data where required by law or legitimate business interests (e.g., fraud prevention, legal claims).

d. Right to Object or Restrict Processing

You may:

• Object to the processing of your data for direct marketing purposes at any time.
• Request restrictions on the processing of your data in certain cases (e.g., while we verify the accuracy of your data or resolve a dispute).

e. Right to Opt-Out of Marketing Communications

You have the right to:

• Opt-out of receiving promotional or marketing messages from us.

You can do this by clicking the "unsubscribe" link in emails or changing your preferences in the app settings.

f. Right to Withdraw Consent

If you have given us consent to process your personal information, you can withdraw it at any time. This does not affect the legality of processing based on consent before it was withdrawn.

g. Right to Data Portability (where applicable)

You may request that we provide your personal information in a structured, commonly used, and machine-readable format so it can be transferred to another service provider.

How to Exercise Your Rights

To exercise any of these rights, please contact us at: support@dozolive.com

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted within the application, and your continued use signifies your acceptance of the updated terms.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, you may contact us at:

Go Live, Make New Connections & Have Fun!